Service

we will provide customers with comprehensive service support to ensure that customers get the best experience during product selection, purchase and use. We will win the trust and satisfaction of our customers with professional services and high-quality products.

1. Product introduction: When customers inquire about products, we will provide detailed product introduction, including product functional features, technical parameters, scope of application and other information to help customers better understand the product.

2. Solution customization: Based on the specific needs of customers, we will provide personalized solution customization services to meet the specific needs of customers.

3. Technical support: We will provide a professional technical support team to solve technical problems encountered by customers during product selection and use question.
 

1. Order tracking: We will establish a complete order tracking system and update customer order status in a timely manner to ensure that customers can understand the progress of orders in a timely manner.

2. Product training: We will provide customers with product usage training, including product operation methods, maintenance and other content, to help customers better use the product.

3. After-sales service commitment: We will provide a certain period of after-sales service commitment after product delivery, including free maintenance, technical support and other services to ensure that customers can use the product with peace of mind.
 

1. After-sales service hotline: We will establish a 24-hour after-sales service hotline to provide customers with around-the-clock technical support and service consultation.

2. After-sales service tracking: We will establish an after-sales service tracking system to promptly follow up on customers' after-sales service needs to ensure that customer problems are solved in a timely manner.

3. After-sales satisfaction survey: We will conduct regular after-sales satisfaction surveys to understand customer satisfaction with our after-sales service and continuously improve service quality based on customer feedback.